Items where Author is "TURRAHMA, ANNISA"
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TURRAHMA, ANNISA and Ibrahim, Ali (2018) PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DENGAN METODE SERVICE ORIENTED ARCHITECTURE (SOA) UNTUK MENINGKATKAN LOYALITAS PELANGGAN PADA PT. ASTRA INTERNATIONAL, TBK _ HONDA (ASTRA MOTOR INDRALAYA). Undergraduate thesis, Sriwijaya University.