Items where Author is "ROSITIANI, ELY"
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ROSITIANI, ELY and Hardiyanti, Dinna Yunika (2026) IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MELALUI PROMO GRATIS ONGKIR DALAM MENINGKATKAN RETENSI PENGGUNA SHOPEE (STUDI KASUS MAHASISWA UNIVERSITAS SRIWIJAYA). Undergraduate thesis, Sriwijaya University.